Removing Unnecessary Elements from Your Template

As a webmaster it is easy to be carried away and start adding many elements to our websites. No wonder that after some time we might have so many unnecessary elements on our homepage, that our site will load significantly slower because of this. If that happens, it means that we should do something about it. Let us take a look at a few things that we do not really need:

• Badges of blog directories and top sites can create a clutter, but often do not provide a real benefit. Try not to have more than a few badges or even try to remove them completely. Do it especially if you are not required to put them in the first place. There are some directories that will not ask you to put a link to them, or will never ask you to put their badge on your blog. You may want to stay listed in such directories. Keep that in mind that having too many badges will make your site load slower.
• WordPress blogs can remove the meta data that contains the admin links. It does not benefit the readers at all.
• Calendars are only useful on some blogs, where the timing of posts is very important. If in case of your blog it is not that important, then do not bother to have a calendar on your blog. It will only slow your website down.

Upping Your Customer Courtesy Game with Innovative Technology

In today’s world of instant news and service, customers increasingly have little patience when it comes to wanting or needing customer care. They want to be helped immediately without having to wait for someone to recognize and be ready to serve them.

However, when your company utilizes outdated, slow customer service options, you may risk disappointing or even angering your customers who want to be helped now. With innovations like live chat services and virtual customer care, you can meet their demands, embrace the newest customer service trends, and utilize technology that will help your business survive and grow into the future.

The Uses for Live Chat

Why should your customers use a live chat on your website when they could just call your company or send in a letter. Both of those options are in fact becoming obsolete because they are not fast, convenient, and readily available to customers who are busy and on the go. Your clients may only have a few minutes each day to devote to such matters as getting questions answered about your company’s products or services or concerns addressed about your business’s operating methods. To accommodate their busyness, you can offer a live chat and help serve as many clients as possible each day.

Live chat is a valuable resource that helps establish a ready and convenient line of communication between you and your customers. This technology lets you know immediately who is contacting you and what issues or questions they want addressed. It also encourages informality and openness, more so than a phone call, because the person speaking with you on the other end of the chat is typically in his or her home or workplace and using a personal device like a smartphone or a laptop computer. This person does not have to worry about using a business-like tone as if he or she were to call you or worry about grammar such as if the individual were to write your business a letter.

The chat instead allows the person to convey the questions or concerns at hand and to feel like he or she is in control of the situation. Your customer service representatives likewise can answer quickly and provide the solution that will help retain the person’s loyalty to your business.

Adopting Live Chat in Your Business

As innovative and easy to use as this technology sounds, you still may have questions about how to utilize it in your own website. You can go online today to learn how it will be implemented on your website and also what kinds of system upgrades, if any, you may have to make to your company’s IT network.

You likewise can find out information like what it will cost and what kinds of support services the company can offer you. You get the benefit of a live chat on your website at a price that you can afford and without the technical worry that goes with having to maintain it yourself.